The company serves commercial real estate agents, owners, investors and developers, with services spanning advisory, corporate facilities, investment services, landlord and tenant representation, project management, urban planning, property and asset management, and valuation and consulting. It serves the hospitality, industrial, mixed-use, office, retail and residential sectors.
Business process engineering: all your data, intuitively accessible
Cantiere Creativo worked with the company's Italian division, Colliers Italy, to build management software aimed at digitizing and centralizing its business processes.
Thanks to a cloud-based web platform, Colliers staff can work on a shared database that is always accessible from any device.
The system catalogs properties and spaces, whether or not they belong to the company's portfolio, and makes it possible to manage supply and demand by matching market data with client requests.
Real estate transactions (both Agency and Investment) can be managed with features that enable filtering and accurate drill-downs. Agents can share their activities with colleagues, avoiding costly delays and misunderstandings with clients.
In effect, the software implements an active Business Intelligence system, an analytics tool that turns data into knowledge, giving staff insight into the current situation and a range of actionable options.
From spreadsheets to custom management software
The software replaced a cumbersome data-sharing process based on complex, fragile and heavy spreadsheets, which often caused conflicts due to highly fragmented information.
The new system solved exactly these problems, giving all staff the same information, updated in real time, and eliminating conflicts and the scattering (or even loss) of information.
Our team modeled a database and an information flow that let Colliers staff jump from one resource to another, moving with a single click from a transaction to a portfolio, or from a client to an activity or a space.
Years of records were imported into the platform through an automated process, keeping data entry to a minimum.
